BUY 8 TICKETS OR MORE TO THE SAMBODROMO AND GET YOUR TICKETS DELIVERED TO YOUR HOTEL FOR FREE

Terms, Conditions and Refund Policy

English: 

By clicking "continue to payment" you are agree to the cancellation/ refund policy: 

1. Grandstand Tickets, Front Box Tickets and VIP Lounge tickets are physical tickets and not virtual. After the purchase, the customer will receive an email with a ticket's voucher that should be exchanged to the physical carnival tickets at our Carnival Tickets Center that will be open during the all carnival week.

2. The opening hours of the Carnival Tickets Center will be given by email after the purchase.

3. Grand Stand Tickets and front box Tickets can be canceled or postponed/altered until October 31 2022, subject to a 10% cancellation fee. As of November 1st 2022, Grand Stand Tickets and front box Tickets cannot be refunded or canceled, and will be subject to a full cancellation fee. To cancel a reservation, please contact one of our specialists directly. 

4. Customers who purchased delivery service do not need to arrive to the Carnival Tickets Center. The Tickets will be delivered  after confirmation of  Address, Location, date and time of the delivery by the costumer.

5. Customers who have purchased VIP lounge tickets will receive vouchers by email after purchase, along with information on where to pick up tickets (some of Camarotes includes T-shirts for the VIP lounge they have chosen). Pickup must be made by customers prior to the beginning of the parade at the hours and location published by the specific VIP lounge they have purchased, and the info that were sent. 

6. VIP lounges (Camarotes) require the use of the identification shirt and/or wristband that will be delivered by them when exchanging vouchers for VIP lounge tickets 

7. VIP Lounges  Tickets cannot be canceled or refunded once purchase is done. 

8.  In case that the show will postponed due to Covid-19 regulations in Rio, we will provide you with alternative ticket to the new dates. 

9. Changed of names of the Tickets is possible - Requests must be made under the same name as stated in your reservation. If the name of the buyer needs to be changed, simply send us an email with the new name and your order confirmation.
To change your email, simply send us a copy of your passport and the order confirmation.

10. Transfers - Cancellations can be done up to 60 days prior to Carnaval.

11. Tickets delivery - Cancelation is possible up to 30 days prior to the show. 

12. The organizers committee of the Rio Carnival Samba School may decide on specific restriction in order to attend to the Rio Carnival Samba Parade. Restrictions such as: Passport Covid in order to enter the stadium, or even showing negative test or any other restriction. failing to do so won't be a reason for a refund. 

13. By juvenile law in Brazil, children under the age of 6 (six years) are not permitted to enter the Sambadrome. I am aware that I will not be able to exchange / cancel tickets for this type of reason and that I will not be able to complain to Rio Tickets or request a cancellation in this matter.

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Transfer To/From the Show Costs $80.00 USD per customer.
How many persons?
Delivery Costs $30.00 USD per order.

Join us for a safe and comfortable way to the show with various pick up point through out the city, and several Returns from the Sambodromo during and after the show.

Important informations and Conditions:

      1. Prices are per person for the round trip. From your pick-up point to the Sambadrome and back to the pick up point.
      2. In order for us to provide the best service, reservations for the Regular Shuttle can only be accepted up to 1 month in advance.
      3. This service is not private – in order to reserve a private transfer please contact us. Remember that small cars cannot access the Sambadrome, only 15-Seat vas or bigger.
      4. Cancellations can be done up to 14 days prior to Carnaval.
      5. Pick up point – the shuttles have pick up points in all main hotels in Copacabana, Ipanema, Leblon, Barra da Tijuca, Botafogo and Centro. When reserving the transfer shuttles remember to let us know where are you staying so we can assign you to the closest pick up point possible.
      6. Six different slots will be provided for the shuttle transfer back: each one will be 15 minutes after the end of each Samba Schools Show, from the first to the last. The representative will be waiting  at the meeting point with Red flag and direct you to the bus.
      7. It’s very important to mention which sector you have tickets for, as both sections (odd and even numbers) need different shuttles that go on different routes. Rio-Tickets is not responsible for any delay, misunderstanding, and time lost due to writing the wrong sector at the time of reservation.
      8. For those who purchased a VIP Lounge ticket the shuttle service is included.
      9. The shuttle transfer towards the show will pass by the pick up points only once. It is the clients' responsibility to not be late. Rio-Tickets is not held accountable if the client is late and no refund is possible in that case.
      10. The drop off point and pick up point will be the same. Both the odd and even-numbered sectors will be notified upon arrival where they should head to meet a staff representative when wanting to return.
      11. Please be aware – The stadium area is very hard to access during Carnaval, and the traffic jam can cause delays. Rio-Tickets is not responsible for delays occurring because of traffic. We always advise before purchasing the shuttle service to consider using the Metro, which is sometimes less comfortable, but usually a bit faster.  

For those who want a worry-free trip to enjoy Rio's carnival, we have the option of delivering the tickets straight to your hotel. That will save you the trip to come pick them up at our Visitor's Center. 

To hire the delivery service, simply add it to your cart at the time of purchase of the tickets and one of our staff members will deliver it to you.

Information and Conditions:

  1. Price is per reservation for one address.
  2. Cancelation is possible up to 30 days prior to the show.
  3. Delivery must be made in person, at your hotel or apartment.
  4. Depending on the hotel policy, we are able to deliver it to the receptionist. You would need to give us an authorization per email with your reservation number and a copy of your passport.
  5. The delivery service is an exclusive service for clients of Rio-Tickets. It's not possible to hire this service for tickets bought through means other than Rio-Tickets.
  6. If purchasing the service at a later time or separately from the purchase of the tickets, please inform us of your booking number.
  7. If you're still unsure about your accommodation in Rio, you can always change the delivery address at a later date by sending us an email with your reservation number.

 

For those who want a worry-free trip to enjoy Rio's carnival, we have the option of delivering the tickets straight to your hotel. That will save you the trip to come pick them up at our Visitor's Center. 

To hire the delivery service, simply add it to your cart at the time of purchase of the tickets and one of our staff members will deliver it to you.

Information and Conditions:

  1. Price is per reservation for one address.
  2. Cancelation is possible up to 30 days prior to the show.
  3. Delivery must be made in person, at your hotel or apartment.
  4. Depending on the hotel policy, we are able to deliver it to the receptionist. You would need to give us an authorization per email with your reservation number and a copy of your passport.
  5. The delivery service is an exclusive service for clients of Rio-Tickets. It's not possible to hire this service for tickets bought through means other than Rio-Tickets.
  6. If purchasing the service at a later time or separately from the purchase of the tickets, please inform us of your booking number.
  7. If you're still unsure about your accommodation in Rio, you can always change the delivery address at a later date by sending us an email with your reservation number.